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Frequently Asked Questions

FAQsOrdering TestsPreparing Your Specimen

How do I send a time-sensitive specimen?

Contact Customer Service prior to sending a specimen for time-sensitive testing. Relay the following information:

  • Facility name
  • Account number
  • Patient name and/or Mayo Medical Laboratories' accession number
  • Shipping information (ie, courier service, FedEx®, etc.)
  • Date specimen will be shipped
  • Test(s) to be performed

Place the specimen in a separate Mayo Medical Laboratories' temperature-appropriate bag. Write "Expedite" in large print on the outside of the bag. To ship infectious substances, see Dangerous Goods Training.

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