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Outreach Resource Center

Proven Outreach Strategies & Tips (POST)

The Faces of Your Outreach Program

January 23, 2014
Expires January 23, 2016

Video Length: 15 minutes

In this presentation:

Every interaction by every face of the laboratory is equally important. This presentation highlights the different customers that your laboratory serves, characterizes a few the faces your customers encounter, and describes tips on how to make sure your laboratory is represented in the best possible light.

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Denise E. Masoner

Tammy M. Fletcher, MAOL
Manager, Outreach Support Program
Mayo Medical Laboratories
Rochester, Minnesota