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These following documents are for informational purposes only. Because each outreach program's situation differs, the best solutions may vary.

Staffing includes sample descriptions and a customer service hiring tool.

Surveys provides survey templates: mail-in, on-site, multi-site and conversion.

Sales and Marketing Documents includes customer offering guidelines, expense-related documents and a sales trend analysis report.

Contracts provides sample agreements related to phlebotomy and nursing home services.

Business Plan includes an example business plan for a laboratory outreach program