Ordering Assistance
Frequently Asked Questions
- How do I get my specimen through U.S. Customs?
- Sometimes I have additional information I want to share with Mayo related to a specimen such as shared specimen, additional specimen, difficult collection, etc. Is it acceptable in to write the information on the batch sheet?
- Do I have to use MayoAccess labels or can I use my LIS labels?
- More...
Help Available 24/7
United States and Canada
800.533.1710
International
507.266.5700
When you call
Our call center is staffed 24 hours a day, seven days a week to provide personalized and timely service. You are greeted by a human voice, not a computerized phone tree.
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