Frequently Asked Questions
- What are the specific requirements for collecting my specimen?
- How do I find acceptable specimen types (for example, serum, whole blood, plasma)?
- The batch sheet and labels give a transport temperature of “R” for refrigerate but I know that Mayo will accept a frozen sample. How do I notify Mayo I am sending a sample at a temperature other than what is listed on the batch sheet and labels?
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When you call
Our call center is staffed 24 hours a day, seven days a week to provide personalized and timely service. You are greeted by a human voice, not a computerized phone tree.