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Ordering Your First Test

Step 1: Select the appropriate tests

Refer to the Test Catalog and Lab-Specific Test Indexes for a listing of the available tests.

Additional guidance in test selection is available in our Test Utilization section.

Step 2: Gather the following information

  • Name of your hospital or clinic
  • Mailing address
  • A contact name
  • Telephone number
  • FAX number
  • Unit code and name of test(s)

Step 3: Contact our call center

United States and Canada
800.533.1710

International
507.266.5700

Our Customer Service Representative will ask for the information collected in Step 2 to create an account. You must obtain an account number before submitting specimens.

A general test request form (see example) with your account number included will be FAXed to you.

Step 4: Complete all forms

Download, print, and fill out any required forms.

* * Critical * *

Add your account number to all patient information forms. If you are using a specific test requisition form (Molecular Genetics for example), be certain to add your account number to the test requisition form.

Required forms for each test are identified in the Specimen Requirements section, refer to the Test Catalog.

Step 5: Package and ship the specimen

Refer to Specimen Transport for packing and shipping details.

Thank you for using Mayo Medical Laboratories.


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