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Customer Service 24/7

United States, Canada

  • 800.533.1710
  • 507.266.5700

International

  • 507.266.5700

Ordering Your First Test

If this is the first time your hospital or clinic has requested a test from Mayo Medical Laboratories, our Ordering Your First Test page provides step-by-step instructions.

Electronic Orders - MayoAccess

Clients must be configured to submit electronic orders using MayoAccess. If you are not currently set up, talk with your Regional Manager or Regional Sales Representative or use the manual orders process.

About MayoAccess

MayoAccess is a browser-based application that uses the Web to connect medical and clinical facilities to laboratories. With the connectivity of the Web, MayoAccess is an efficient ordering, tracking, and reporting system that can be used for:

  • Ordering laboratory tests
  • Entering and tracking patient information
  • Printing laboratory results for patients
  • Printing batch sheets and specimen labels
  • Providing important notifications to concerned entities

To learn more, visit the MayoAccess Online Training page.

Manual Orders

The Manual Orders process is for clients who are not configured to submit electronic orders or who normally use paper forms.

Test Add-On Request

To request additional tests after a specimen has been shipped, use the Test Add-On Request form.

Ordering Assistance

Help with test selection, specimen collection, test ordering, and result interpretation is available 24/7. Our Ordering Assistance page provides contact details.