Mayo Medical Laboratories is offering four new 2008 Quality Management Series interactive audio and Web conferences. Join our Quality Coordinators as they present information on how to build quality into the laboratory and maintain excellence in testing services.

Quality Systems thinking is the first step to applying the 12 Quality System Essentials consistently throughout your laboratory's operational areas. Implementing these principles can help your laboratory avoid costly and critical errors and change your approach from detection to prevention. Applying these principles also links the patient from the beginning of the path of workflow to the end.

Mayo Medical Laboratories developed this Quality Management System based on the Clinical and Laboratory Standards Institute (CLSI) HS1-A2 guideline, A Quality Management System Model for Health Care. Our system has 12 Quality System Essentials (QSEs). It focuses on continuous quality improvement to enhance the laboratory’s ability to meet and exceed the requirements of regulatory agencies and to provide quality service to its customers.

This system is designed to ensure a continuous link between the beginning of the path of work flow to the end. It also improves test result accuracy and reliability, reduces error rates and ultimately enhances quality of patient care.

Mayo Medical Laboratories Quality Coordinators share their experiences in building a Quality Management System. You have an opportunity to assess your current systems and processes and generate solutions to implement Quality System Essentials in your laboratory. Presenters supply collateral templates and documents. Participants are encouraged to share their insights and experiences from having a Quality Management System in their laboratory.

In 2008, topics include:

Compliance in 2008
March 10, 2008

Laboratory Space - Doing More with Less
June 9, 2008

Quality Planning and Quality Indicators
September 8, 2008

Driving Value and Quality into the Laboratory
December 8, 2008

Attendance at this 2008 Quality Management Series does not indicate nor guarantee competence or proficiency in the performance of any procedures which may be discussed or taught.

Format

This series will be presented through an interactive audio and Web conference format. The presentation handout will be e-mailed prior to the conference call and may also be viewed via Global Crossing Live Meeting technology. Global Crossing requires Internet Explorer 5.0 or higher. Presentations will be tailored based upon pre-submitted questions from participants. Part of the program will be reserved to address questions that arise during the presentation.

Intended Audience

This series is appropriate for laboratory administrators and managers, quality assurance and control staff, and other laboratory personnel dedicated to continuous quality improvement.

Credit

Mayo Medical Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E. ® program. These programs have been approved for a maximum of 1.5 P.A.C.E. contact hours. Level of instruction for these programs is intermediate.

Mayo Medical Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Science for State of California and State of Florida credit. The level of instruction for this program is intermediate. This program has been approved for 1.5 contact hours.