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Leveraging the Power of Community Laboratory Networks


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January 21-22, 2009
Phoenix Marriott Mesa
Mesa, Arizona

Presented by:

  • Frontline Laboratory Network
  • GreatLakes Laboratory Network
  • Regional Laboratory Alliance

Description

Sessions will provide participants with a variety of topics geared towards strengthening your laboratory outreach program in this changing managed care and commercial laboratory landscape.  Key to discussing these topics will be a variety of experts who will be sharing their knowledge and expertise.

Learning Objectives

Upon completion of the conference, participants should be able to:

  • Summarize how managed care organizations develop different strategies for laboratory reimbursement (presented by an "insider").
  • Identify the “do’s and don’ts” when talking with neighboring healthcare facilities who are also competitors
  • Distinguish the implications of continuation of the competitive bidding demonstration project on national reimbursement rates
  • Demonstrate the importance of creating value in the eyes of health plans in order to secure and maintain laboratory service contracts

Intended Audience

This program is designed for pathologists, laboratory directors, outreach coordinators, laboratory sales and marketing managers, managed care staff, administrators and laboratory network managers.

Date and Location

National Conference for Laboratory Networks (NCLN) will be held January 2122, 2009 (Wednesday through Thursday).  Course headquarters will be located at the Phoenix Marriott Mesa, 200 North Centennial Way, Mesa, Arizona.  The Marriott is located in downtown Mesa just 12 miles from Phoenix Sky Harbor Airport and minutes from Scottsdale.

Credit

Mayo Medical Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for 12.75 contact hours. Level of instruction for this program is intermediate.

A record of attendance for 12.75 contact hours will be provided to attendees.

Faculty

Course co-directors

Janet P. Gockerman
GLN General Manager
Grand Rapids, Michigan

Joseph R. Miles
FLN General Manager
Centennial, Colorado

Carla S. Orner
RLA General Manager
Kansas City, Kansas

Diane Yaley North
FLN Outreach Program Manager
Longmont, Colorado

Mayo Clinic Faculty

Rodney W. Forsman
Assistant Professor of Laboratory Medicine
College of Medicine, Mayo Clinic
Mayo Clinic, Rochester, Minnesota

Mary L. Foss
Laboratory Operations Manager
Division of Transfusion Medicine
Department of Laboratory Medicine and Pathology
Mayo Clinic, Rochester, Minnesota

Jane M. Hermansen
Outreach Program Coordinator
Mayo Medical Laboratories
Mayo Clinic, Rochester, Minnesota

James S. Hernandez, M.D.
Chair, Division of Clinical Pathology
Laboratory Medicine and Pathology
Assistant Professor of Laboratory Medicine and Pathology
College of Medicine, Mayo Clinic
Mayo Clinic, Scottsdale, Arizona

Sharon C. Zehe, J.D.
Legal Counsel
Mayo Medical Laboratories
Mayo Clinic, Rochester, Minnesota

Guest Faculty

Daniel M. Duffin
Senior Executive Officer
Physicians Reference Laboratory
Overland Park, Kansas

Larry Siedlick
CEO
Sunrise Medical Laboratories
Hauppauge, New York

Dana Simonds
Senior Laboratory Network Manager
United Healthcare
Plano, Texas

Mike Snyder
President
Laboratory Management Services, LLC
Hauppauge, New York

Christopher Young
President
Laboratory Management Support Services
Phoenix, Arizona

Conference Agenda

Wednesday, January 21, 2009

8:00-8:30 AM

Continental Breakfast & Registration
Starlight Room Foyer

Morning Session Chair:  Joseph R. Miles
8:00-8:15 AM

Welcome and Introductions
Rodney W. Forsman

Demonstrating the Value of Outreach
Jane Hermansen

Pathologist View in Outreach
James S. Hernandez, M.D

Break

Managed Care Contracting: Remaining Competitive
Mike Snyder

Managed Care Medical Director Panel
Mike Snyder

Luncheon

Afternoon Session Chair:  Diane Yaley North
 

Legal Issues in Outreach
Sharon C. Zehe, J.D.

Current Compliance Challenges for Laboratories
Christopher Young, CHC

Break

PRL Case History – Key Success Factors
Daniel Duffin

Lab Billing: Maximizing Revenue or spreading the wealth?
Larry Siedlick
Mike Snyder

5:30 – 7:00PM
Reception

Thursday, January 22, 2009

8:00-8:30 AM
Continental Breakfast
Starlight Room Foyer
Morning Session Chair:  Janet P. Gockerman
8:30-8:45 AM

Announcements and Introductory Comments
Rodney W. Forsman

Why A Laboratory Network?
Rodney W. Forsman

Break

Story Telling from the Network Managers
Janet P. Gockerman
Joseph R. Miles
Diane Yaley North
Carla S. Orner

Integrating Quality, Lean, Education and Performance Management into a Culture of Continuous Improvement
Mary L. Foss

Luncheon

Afternoon Session Chair:  Carla S. Orner
 

Customer Relations/Billing Solutions
Larry Siedlick

Payor Panel
TBD

Break

Connectivity Panel
TBD

5:00 PM
Adjournment & Concluding Comments
Rodney W. Forsman

Travel

Mesa, Arizona, is a friendly city that greets thousands of visitors from around the world each year. The city is served by Phoenix Sky Harbor Airport just 12 miles away. Travel arrangements are the sole responsibility of the individual registrant.

Lodging Accommodations

Participants are responsible for making their own reservations for lodging. Make your room reservations by calling in individually by Monday, December 22, 2008. After that time, reservations requests will be taken on a space-available and rate-available basis. Attendees may call Marriott Reservations toll-free at (888) 236-2427 and ask for the “Mayo Medical” or go to http://www.marriott.com/phxmm and enter mmdmmda as the group code to make reservations.

Each guest room has internet access, a coffee maker, hair dryer and ironing board. All rooms are non-smoking. A special conference room rate of $208 per night for single or double occupancy has been extended for this conference. Rate includes continental breakfast, lunch and break refreshments on Wednesday and Thursday, and a reception Thursday evening.

Dress

Dress is Business Casual.

Registration

To register, click on the “register now” link below. If you have questions, please contact our Education Department at 800-533-1710 or 507-538-4510. Although it is not NCLN’s policy to limit the number of participants for this meeting, conference room facilities may necessitate closing of enrollment; therefore, early registration is strongly advised. Registration deadline is Friday, January 2, 2009. A letter of confirmation will be e-mailed upon the completion of the registration form. Please indicate your e-mail address on the registration form. Do not confirm hotel or travel arrangements until you receive notification. Kindly present this confirmation letter when checking in at the meeting registration desk.

Room rate includes meals.  If you stay at an alternate hotel, a per diem rate of $65 for the two days will be charged upon registration.