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Leveraging the Laboratory

Leveraging the Laboratory:
Mining Your Hidden Revenue Source

Preview the 2013 Leveraging the Laboratory conference

September 26-28, 2012
The Kahler Grand Hotel
Rochester, Minnesota


Wednesday, September 26, 2012

6:00 am 

Depart for optional tour of Mayo Medical Laboratories (Preregistration required)

6:30-8:00 am

Tour of Mayo Medical Laboratories

8:00-8:30 am 

Return to the Kahler Grand Hotel

7:30-9:00 am

Registration and Continental Breakfast

9:00-9:15 am

John H. Noseworthy, MD
President and CEO, Mayo Clinic

9:15-10:45 am

Keynote Presentation - Breaking Down the Silos
Maureen Bisognano
President and CEO, Institute for Healthcare Improvement

10:45-11:15 am

Break (Exhibits Open)

11:15 am-
12:15 pm

Center for Individualized Medicine
Gianrico Farrugia, MD
Consultant, Division of Gastroenterology, Mayo Clinic

Matthew J. Ferber, MD
Consultant, Division of Laboratory Genetics, Mayo Clinic

12:15-1:30 pm


1:30-2:30 pm

Health Reform 2.0: What is Next?
Kathleen M. Harrington
Division Chair, Government Relations, Mayo Clinic

2:30-3:00 pm

Break (Exhibits Open)

3:00-4:00 pm

Integrated Reporting
William G. Morice, MD, PhD
Chair, Division of Hematopathology, Mayo Clinic

4:00-4:30 pm

Day One Summary / Wrap-Up
Franklin R. Cockerill, MD
Chair, Department of Laboratory Medicine and Pathology, Mayo Clinic

5:00-6:30 pm

Meet the Leadership Reception (Exhibits Open)
(Preregistration required)


Thursday, September 27, 2012

6:00 am 

Depart for optional tour of Mayo Medical Laboratories (Preregistration required)

6:30-8:00 am

Tour of Mayo Medical Laboratories

8:00-8:30 am 

Return to the Kahler Grand Hotel

7:30-9:00 am

Continental Breakfast

9:00-10:00 am

Why Now is the Most Opportune Time for Laboratory Outreach
Ron Scheeler, BS, MS, MT(ASCP)
Laboratory Operations Director, Virtua

10:00-11:00 am  

Laboratory Consolidation - Integrating More Than Just Testing
Tonya Francis, MT(ASCP)
Manager of Outreach Services, Spectrum Health Hospital

Susan M. Mammina, MT(ASCP), MM
Director of Laboratory and Pulmonary Services, Spectrum Health Hospital

11:00-11:20 am

Break (Exhibits Open)

11:20 am-
12:20 pm

Town Hall
Marie E. Brown
Administrator, Department of Laboratory Medicine and Pathology, Mayo Clinic
Vice President, Mayo Medical Laboratories, Mayo Clinic

12:20-1:30 pm

Central Park (weather permitting)

1:30-3:00 pm

Breakout Session I

3:00-3:20 pm

Break (Exhibits Open)

3:20-4:50 pm

Breakout Session II


Friday, September 28, 2012

7:00-8:00 am

Continental Breakfast

8:00-9:30 am 

Optimal Laboratory Test Utilization: Can We Practice Cost-Efficient Medicine in a High Technology Era?
Curtis A. Hanson, MD
Consultant, Division of Hematopathology, Mayo Clinic

Bobbi S. Pritt, MD
Consultant, Division of Clinical Microbiology

Amy K. Saenger, PhD, DABCC
Consultant, Division of Clinical Core Laboratory Services

9:30-9:45 am


9:45-11:15 am 

Current Compliance Challenges for Laboratories
Chris P. Young, CHC
President, Laboratory Management Support Services (LMSS)

11:15 am

(Box lunches provided)

12:00 pm

Depart for Mall of America Excursion
(Preregistration required)


Breakout Sessions

Thursday, September 27

Payor Contracting
Michael Snyder
Vice President of Laboratory Management, MedSpend

The health plan contracting environment for labs continues to become more complex and competitive. The session will focus strongly on the trends and events affecting hospital lab participation in health plan contracts. The approach to the subject will follow a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis format that stresses both challenges and probable solutions.

How to Fly a Small Airplane
Father Nicklas Mezacapa
Motivational Speaker and Rector of Calvary Episcopal Church

When any group gets organized, shares goals and establishes a common vision, there are measuring instruments required to “keep it all up in the air.” This presentation describes those instruments and their application in the team-building dynamic.

Outreach Nuggets Worth Sharing
Tammy Fletcher (Outreach Program Coordinator, Mayo Medical Laboratories)
Donald Flott (Director of Learning and Development and Marketing Education, Mayo Collaborative Services, Inc) Jane Hermansen (Outreach Program Coordinator, Mayo Medical Laboratories)
Linda Spiten (Operations Administrator, Mayo Collaborative Services, Inc)
Dia Steinbauer (Supervisor, Revenue Cycle Financial Services Management)
Charlotte Yuza (Olmsted Medical Center)

A successful laboratory outreach program is comprised of many parts. In this fast-paced, interactive breakout session, a series of expert presenters will provide timely and useful “nuggets” to help you enhance the infrastructure of your laboratory outreach program. Topics covered include Sales, Marketing/Communications, Patient Service Centers/Phlebotomy, Billing, Customer Service and Outreach Financial Profitability.