Integration Through Community Laboratory Outreach

Now What? Medical Providers Post Health Reform
Robert K. Smoldt

Break (Exhibits Open)

Keeping Your Medical Director Pathologists Engaged in Outreach
James S. Hernandez, MD, MS

The Laboratory’s Role in Integration
Rodney W. Forsman & N. Todd Hancock

Positioning the Laboratory for Outreach: from POC to PCR
One Laboratorian’s Perspective
Mary F. Burritt, PhD

Implementing a Sales Process
Don R. Flott

Break (Exhibits Open)

A Vision to Action - Outreach Case Studies
Mayo Medical Laboratories Outreach Program Coordinators
Kathleen A. Cleghorn, Tammy M. Fletcher, Jane M. Hermansen

Getting Results with Laboratory Customer Service
Linda A. Spiten, MLS(ASCP)

Regulatory and Compliance Issues
Chris Young, CHC

Break (Exhibits Open)

Electronic Medical Record as an Outreach Growth Strategy
Mary Gerolimatos, MT(ASCP) and Robert Stallone

Ensuring a Profitable Outreach Program (Billing, Accounts Receivable, Cost Accounting, and Payor Contracting)
David J. Priebe

Leveraging the Power of Process Engineering
Linda S. Pearson

Outreach Turning Points
Rodney W. Forsman

Resource Allocation at the CEO Level
Kevin L. Unger, FACHE

Management of Logistical Services
Jeanne Balzano Kane and Bob Stallone

Break

Today’s Work Environment: Staff Motivation and Retention
Rodney W. Forsman