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Customer Service Forums

Details Providing top-notch customer service is the key to success in today's health care market. This program provides definitions, demonstrates concepts, and encourages the use of tools to help improve the service levels provided by laboratory service.
Audience All levels of laboratory staff including call center agents, phlebotomists, couriers, technologists, laboratory assistants, and managers
Format Recorded program
Requirements Primary Access RequiredPrimary access
A desktop PC with Adobe Flash Playeror a compatible mobile device

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