Customer Service Forums
E-mail | Details | Providing top-notch customer service is the key to success in today's health care market. This program provides definitions, demonstrates concepts, and encourages the use of tools to help improve the service levels provided by laboratory service. |
|---|---|
| Audience | All levels of laboratory staff including call center agents, phlebotomists, couriers, technologists, laboratory assistants, and managers |
| Format | Recorded program |
| Requirements |  Primary access |
| Adobe Flash Player |
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