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Customer ServiceTraining

Details Customer Service Training modules provide instruction on building exceptional customer service programs. Two modules are available. The estimated time to view each is 1.5 hours.
Audience For all levels of laboratory staff, including call center agents, phlebotomists, couriers, technologists, laboratory assistants, and managers.
Format Online modules
Requirements Secondary Access RequiredSecondary access
A desktop PC with Adobe Flash Playeror a compatible mobile device

Customer Service Training