About Our Education Programs

The goal of our medical education programs is to maintain, develop, and increase the knowledge, skills, and performance professionals need to practice successfully in today’s competitive health care arena. Programs include:

Case Studies in Process Improvement

Case Studies in Process Improvement describes how systems thinking can create a culture of continuous improvement in the laboratory.
Learn more...

Conferences

Conferences provide you with strategies for optimizing patient care and improving outcomes.
Learn more...

Customer Service Forums

Customer Service Forums discuss the challenges of outreach development and help you improve customer service.
Learn more...

Customer Service Programs

Customer Service Programs help you develop, support, and strengthen outreach efforts and improve the service levels provided to your community.
Learn more...

Customer Service Training

Customer Service Training modules help you enhance client interactions and build an exceptional customer service experience.
Learn more...

Dangerous Goods Training

Dangerous Goods Training guides you through the process of acquiring dangerous goods shipping certification.
Learn more...

Disease Management Strategies

Disease Management Strategies provide you with guidance on patient diagnosis and treatment based on scientific advancements.
Learn more...

Outreach Forums

Outreach Forums offer tools to help you overcome challenges in outreach development.
Learn more...

Phlebotomy DVD

The Phlebotomy DVDs are designed to supplement your hospital's phlebotomy training and education.
Learn more...

Phlebotomy Forums

Phlebotomy forums discuss phlebotomy topics related to outreach.
Learn more...

Process Improvement Forums

Process Improvement Series describes how practice methodologies are applied to health care.
Learn more...

Proven Outreach Strategies and Tips

Proven Outreach Strategies and Tips (POST) shares proven strategies adopted by successful laboratory outreach programs.
Learn more...

Quality Management Series Forums

Quality Management Series offers insight on building quality laboratory testing services.
Learn more...

Sales Training Program

Sales Training Program discusses how to manage sales opportunities within an outreach program.
Learn more...

Visiting Faculty Programs

Visiting Faculty Programs are in-person presentations by Mayo Clinic experts.
Learn more...

Virtual Visiting Faculty Programs

Virtual Visiting Faculty Programs are archived presentations by Mayo Clinic experts.
Learn more...

DISCLAIMER: Attendance at Mayo Medical Laboratories education programs does not indicate or guarantee competence or proficiency in the performance of any procedures which may be discussed or taught.