- Phone Number and Address
- Quality and Compliance
- Requests (PHI Secured)
- Request Information
- Patient Test Reports
- New Client Center
- Report Portal
- Client Price Portal
- Additional Test Report
- Quality Report Portal
- Reportable Disease Portal
- Electronic Invoices
Welcome to Mayo Medical Laboratories’ Web site, an online information and communications service provided by Mayo Medical Laboratories ("Mayo Medical Laboratories" or "We" or "Us"), subject to your agreement with all of these terms and conditions. Mayo Medical Laboratories may modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting the modified terms and conditions on Mayo Medical Laboratories. You agree to review the agreement periodically to be aware of such modifications, and your accessing or using the service constitutes your acceptance of the agreement as it appears at the time of your access or use. From time to time Mayo Medical Laboratories may offer Web site visitors the opportunity to participate in additional features or services through Mayo Medical Laboratories’ Web site. You may be required to enter into additional agreements or authorizations before you can access such features or services.
ELECTRONIC COMMUNICATION IS NOT APPROPRIATE FOR ALL HEALTH ISSUES, PARTICULARLY THOSE OF AN URGENT NATURE, AND MAYO MEDICAL LABORATORIES MAKES NO GUARANTEE OF ANY PARTICULAR RESPONSE TIME TO ANY INQUIRY YOU MAY MAKE. ACCORDINGLY, IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD NOT RELY ON THIS WEB SITE FOR ASSISTANCE, BUT SHOULD INSTEAD SEEK APPROPRIATE EMERGENCY MEDICAL ASSISTANCE.
This security of any data you submit via this site is very important to us. This site uses encryption technology, and we constantly review our security practices to help ensure that your data is maintained securely. However, no system can perfectly guard against risks of intentional intrusion or inadvertent disclosure of information sent to us. Moreover, when you transmit information via the Internet, your information will be transmitted over a medium that is beyond our control, and therefore the security of the transmission may be compromised before it reaches us. Accordingly, Mayo Medical Laboratories makes no guarantee as to confidentiality or security. IN ADDITION, YOU HEREBY EXPRESSLY AND SOLELY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH YOUR USE OF MAYO MEDICAL LABORATORIES’ WEB SITE. Your user name and password should be kept confidential. Failure to do so may also compromise the confidentiality of your information.
YOU UNDERSTAND AND AGREE THAT MAYO MEDICAL LABORATORIES AND ANY SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY MAYO MEDICAL LABORATORIES IS PROVIDED ON AN "AS IS" BASIS. MAYO MEDICAL LABORATORIES DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE OR ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE. IN ADDITION, MAYO MEDICAL LABORATORIES DOES NOT GUARANTEE THAT USE OF MAYO MEDICAL LABORATORIES’ WEB SITE WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS AND YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT.
Limitation of Liability
THE USE OF THIS SERVICE IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT SHALL MAYO MEDICAL LABORATORIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SERVICE, OR SITES ACCESSED THROUGH THIS SERVICE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE.
You agree that you will not:
- Upload or transmit any communications or content of any type that may infringe or violate any rights of any party;
- Use this Web site for any purpose in violation of local, state, national or international laws;
- Use this site as a means to distribute advertising or other unsolicited material to any third party;
- Use this Web site to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity;
- Attempt to disable, "hack" or otherwise interfere with the proper functioning of this Web site.
Discontinuance of Services
Mayo Medical Laboratories’ Web Site is being provided by Mayo Medical Laboratories as a courtesy to you, and Mayo Medical Laboratories reserves the right to modify, discontinue, temporarily or permanently, this site, or any part thereof, at any time, with or without notice. In addition, your access to the site may be discontinued at any time if you violate the terms of this agreement or if we determine, for any other reason, that it is no longer appropriate for you to have access to the site.
Copyright and Trademark Information
The marks "Mayo," "Mayo Clinic," "Mayo Medical Laboratories," and the triple-shield Mayo logo are trademarks and/or service marks of Mayo Foundation for Medical Education and Research. The content and design of Mayo Medical Laboratories are protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable notices and disclaimers (including copyright notices); and (3) you do not use the materials in a way that suggests an association with Mayo Medical Laboratories or an affiliated Mayo entity. You understand and agree that title to these materials shall not pass to you or any other user.
Requests to reuse material from the Mayo Medical Laboratories Web site should be directed to
The Mayo Medical Laboratories' Web site is presented by the Mayo Medical Laboratories for the sole purpose of disseminating health information for public benefit. IT IS NOT INTENDED TO BE, AND YOU UNDERSTAND AND AGREE THAT IT DOES NOT CONSTITUTE, THE PROVISION OR PRACTICE OF MEDICAL, NURSING, OR PROFESSIONAL HEALTH CARE ADVICE OR SERVICES IN ANY JURISDICTION. THE SERVICE IS NOT TARGETED TO USERS IN ANY PARTICULAR LOCALITY, NOR IS IT INTENDED TO CONSTITUTE, AND YOU AGREE THAT IT DOES NOT CONSTITUTE, THE DOING OF BUSINESS IN ANY JURISDICTION. YOU UNDERSTAND AND AGREE THAT THE SERVICE IS PROVIDED BY THE MAYO FOUNDATION FOR MEDICAL EDUCATION AND RESEARCH, NOT THE MAYO CLINIC (WHICH IS A SEPARATE LEGAL ENTITY) AND THAT THE SERVICE IS NOT INTENDED TO BE AND DOES NOT CONSTITUTE A SOLICITATION OF BUSINESS ANYWHERE ON BEHALF OF MAYO CLINIC OR ANY OF ITS AFFILIATED CORPORATIONS, NOR TO CONSTITUTE ANY CONTACTS WITH ANY JURISDICTION OUTSIDE OF THE STATE OF MINNESOTA.
You agree that any dispute or claim (including personal injury claims) related to your use of the Web site is subject to the exclusive jurisdiction of the appropriate court in the state in which your care was originally given on-site by Mayo, or at which care was requested, and will be adjudicated pursuant to the laws of that state. This agreement also applies to anyone claiming on your behalf.