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Frequently Asked Questions

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What if I am unable to locate a test in the Test Catalog?

For unusual test requests, contact Customer Service via email or phone.

New procedures are developed throughout the year; therefore, some tests are not listed in our catalog. Although we do not usually accept referred tests of a more routine type, special arrangements may be made to provide your laboratory with temporary support during times of special need, such as sustained instrumentation failure. For information about unlisted tests, contact Customer Service.

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