Frequently Asked Questions

FAQs › Ordering Tests › Preparing Your Specimen

How do I send a time-sensitive specimen?

Contact Customer Service prior to sending a specimen for time-sensitive testing. Relay the following information:

• Facility name
• Account number
• Patient name and/or Mayo Medical Laboratories' accession number
• Shipping information (ie, courier service, FedEx®, etc.)
• Date specimen will be shipped
• Test(s) to be performed

Place the specimen in a separate Mayo Medical Laboratories' temperature-appropriate bag. Write "Expedite" in large print on the outside of the bag. To ship infectious substances, see Dangerous Goods Training.

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