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Frequently Asked Questions

FAQsUser Registration

How do I set cookies in my browser?

You're probably here because you've seen this message when you tried to sign in:

Cookies Warning

What are cookies?

"Cookies" are small bits of information particular to your ID. In order to remember you, your browser (usually Internet Explorer) needs to allow a cookie to be set for our site.

Changing these settings may require contacting your company's Information Technology or network support department.

In Internet Explorer:

Setting cookies step 1
Click on Tools. Scroll down in the pop-up menu and choose Internet Options.

Setting cookies step 2
In the "Internet Options" pop-up box, click the Security tab. Under the Security tab, click on Trusted sites. Click on the Sites button that appears under Trusted sites.

Setting cookies step 3
Make sure that the white checkbox beside "Require server verification" is not checked.

Add to the list of trusted sites.

You may want to add all of the following:


Click Close.

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