Frequently Asked Questions
FAQs
Who has the ability to set up new users in MayoAccess?
User setup is based on security rights that are given to supervisors and their choice of individuals within the facility to have extended security rights. Most frequently the supervisors and shift leads have the rights to set up new users in MayoAccess. Check with the supervisor at the facility to determine who has extended security rights.
Related questions
- When setting up a new user why do I have to use the three letter mnemonic to create their user login ID?
- A new user is receiving a message that they do not have a location assigned and that they should contact the system administrator and therefore are unable to log in. Do I need to call Mayo Medical Laboratories to fix this issue?
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