Frequently Asked Questions

FAQs

When setting up a new user why do I have to use the three letter mnemonic to create their user login ID?

Each facility is assigned a unique three letter mnemonic to ensure unique log in and quick user/facility identification.

Related questions

• A new user is receiving a message that they do not have a location assigned and that they should contact the system administrator and therefore are unable to log in. Do I need to call Mayo Medical Laboratories to fix this issue?

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