Frequently Asked Questions

FAQs

What if I am unable to fix and retransmit the order from my LIS?

If unable to fix and retransmit the order from the client's LIS, the client should edit the order in MayoAccess to send it to a ready state for batching and then correct it in their LIS.

Related questions

• I placed an order in my LIS and when I logged into MayoAccess to close the batch the order was Unbatchable. How do I fix the order so I can close my batch?

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