Frequently Asked Questions
FAQs › MayoAccess › User Setup, Account Number and Login
User Setup, Account Number and Login
- Who has the ability to set up new users in MayoAccess?
- When setting up a new user why do I have to use the three letter mnemonic to create their user login ID?
- A new user is receiving a message that they do not have a location assigned and that they should contact the system administrator and therefore are unable to log in. Do I need to call Mayo Medical Laboratories to fix this issue?
- My facility has multiple locations under one site; do I have to remember each of the account numbers when logging in?
- In a facility with multiple locations under our site how I do I switch between locations?
- If a user has access to multiple sites do they need to log out to switch to between sites?
- Is there a quick method to view my account number?
- I have not logged into MayoAccess for some time and now I am unable to login. Why?
- How long will the MayoAccess system remain open with no activity?
External
link
PDF
document
Excel
document
Word
document