About Us

Connectivity Solution: MayoAccess™

MayoAccess is a custom-built interface tool that was designed by Mayo Medical Laboratories to make doing business with us easy, efficient, and effective. MayoAccess makes it easier to order tests from Mayo Medical Laboratories so you can deliver timely, accurate, and meaningful test results to your staff and patients. This advanced test management solution is simple to implement and is compatible with your existing Laboratory Information System (LIS) and network. It is supported 24 hours a day, seven days a week by our experienced and qualified customer service staff and offers consultative access to each of Mayo Clinic's 61 specialty laboratories. MayoAccess also offers your laboratory several distinct benefits to streamline test ordering and management including:

Interpretive Information

This resource provides interpretive and consultative information about the diagnostic tests performed at Mayo Medical Laboratories. Produced in collaboration with Mayo Clinic physicians and scientists, the online version is continually updated and presents invaluable data on:

  • Algorithms
  • Cautions
  • Clinical references
  • Clinical information
  • Interpretations
  • Method descriptions
  • Reference values
  • Special instructions
  • Test selection

Reliable Patient Identification

Patient name discrepancies are minimized by patient identifiers including name, medical reference number and date of birth. These identifiers are cross-matched throughout the ordering and resulting process.

Accurate Order Codes

MayoAccess continually and automatically updates the system's order codes, preventing orders from being processed with incorrect or obsolete order codes. Users attempting to place orders using incorrect obsolete codes are alerted and provided with the correct/updated codes.

Edit Existing Orders

MayoAccess makes it easy to edit orders and add tests to existing orders, which is especially important when your LIS does not contain all Mayo Medical Laboratories orderable tests.

Complete Test Data

MayoAccess requires specified data at the time orders are placed, reducing the number of follow-up calls. This safeguard also helps ensure that the proper tests are performed promptly and that patients are billed accurately.

Easily Locate Results

The system allows users to quickly retrieve test results regardless of whether the test was ordered using your LIS or stored in your LIS.

Protecting Privacy, Securing Data

You can feel confident about the security and privacy of MayoAccess. Mayo Medical Laboratories understands the vital importance guarding patient privacy.

Minimum System Requirements

  • Microsoft Windows© 98 or higher
  • Microsoft© Internet Explorer 5.5 or above
  • Dial-up or high-speed Internet service provider

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